Help
Support and safety resources
Placeholder support content, including the same questions answered on the homepage.
Back to home- How do I open an account?
- Download the app, register with your mobile number, complete the verification steps shown on screen and set a private PIN.
- What information do I need to register?
- You will be asked for a mobile number and the identity details required for your account type. The app lists exactly what is needed before you start.
- How can I send money?
- Open Send Money, enter the recipient number, review the amount and any applicable fee, then confirm with your PIN.
- How do I reset my PIN?
- Use the PIN reset option on the app sign-in screen, or contact official support through the channels listed in the Help Center.
- What should I do if I suspect fraud?
- Stop the transaction, do not share your PIN or any code, and report the activity through official support channels as soon as possible.
- How can businesses accept payments?
- Register a business profile to receive payments through a merchant number or code, and review activity from the business dashboard.
- How can I find a nearby service point?
- Use the location search on this page or in the app to look up agent points by district and area.
- Where can I view fees and limits?
- Fees and transaction limits are published on the Fees & Limits page and shown before you confirm a transaction.